Contact Us

Send a Message To South Plains Rural Health

If you would like to book an appointment with a specialist, please fill out the short contact form below. Furthermore, we are happy to receive and answer your questions, concerns, or comments regarding our services in SPRHS.

General Contact Us Form

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I understand and agree that any information submitted will be forwarded to our office by email and not via a secure messaging system. This form should not be used to transmit private health information, and we disclaim all warranties with respect to the privacy and confidentiality of any information submitted through this form.

Welcome to South Plains Rural Health Services, Inc. (SPRHS)!

Our goal is to provide a positive health care experience and value your feedback to serve you better. If you have a concern about safety, quality of care, or other at SPRHS, please inquire without retaliatory action from us in any of the following ways:

General Complaints

Mail:
South Plains Rural Health Services, Inc.
Attention To: Eric Lopez
1000 FM 300, Levelland, Texas 79336
Email: Complaints@sprhs.org
Website: https://www.sprhs.org/contactus
Telephone: (806) 894-7842 ext. 188

Speak to a Manager

For immediate assistance, request to speak and fill out a compliant form with a supervisor at your clinic location.
All complaints are handled confidentially and with respect.

Patient Satisfaction Forms

Visit Website, Scan QR, or See Receptionist
https://www.surveymonkey.com/r/ZVFZVY7

Texas Health & Human Services

Complaint Hotline: 1-800-458-9858, Option 5
Email: hfc.complaints@hhs.texas.gov
Fax: 833-709-5735
Mail:
Health and Human Services Commission
Complaint and Incident Intake
Mail Code E-249
P.O. Box 149030, Austin, Texas 78714-9030